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Privacy Policy

 

How do I know my order information is secure?

Protecting your order information is important to us. We use Secure Sockets Layer (SSL) technology to protect the security of your online order information.

Any customer may call Customer Service at 800-645-3744 to place an order directly.

What about links to other websites and services? 

The RefrigiWear.com website may contain links to other sites that are not under our control. These websites have their own policies regarding security and privacy. You should review the policies of those other websites. We have no responsibility for linked websites. These links are provided solely for the convenience and information of our visitors. 

If you have any questions about security on RefrigiWear.com, you can always contact customer service in any of three ways:

1. Click here to send us an email.

2. Call us at 800-645-3744 or 706-864-5757.

3. Write to us at: 54 Breakstone Drive / Dahlonega, GA 30533 / attn: Webmaster.

Site Contents

Occasionally there may be information on RefrigiWear.com that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). We apologize for any inconvenience this may cause you. If you are not completely satisfied with your RefrigiWear.com purchase, please contact customer service at 800-645-3744.

Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, video clips and written and other materials that are part of this Site (collectively, the "Contents") are copyrights, trademarks, trade dress and/or other intellectual property owned, controlled or licensed by RefrigiWear. The Site as a whole is protected by copyright and trade dress, all worldwide rights, titles and interests in and to which are owned by RefrigiWear.

This Site and all its Contents are intended solely for personal, non-commercial use. You may download or copy the Contents and other downloadable materials displayed on the Site for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the Contents, the Site or any related software.

The images of RefrigiWear products provided on this site (the “Product Images”) or by the company may not be altered or distorted so as to misrepresent or inaccurately display the design or style of the product. You may not alter or modify the Product Images if such alteration or modification misrepresents the design, use or function of the product. You also may not use Product Images to resell or remarket RefrigiWear products without the expressed consent of RefrigiWear, Inc. If given consent, RefrigiWear reserves the right to revoke usage rights if Product Images misrepresent the company or current pricing levels given to our partners.

User Comments, Reviews, and Feedback

We welcome your feedback! Your review is very useful to us in future product developments, and can help others make informed decisions. Please note that all comments or reviews displayed on the site are moderated, and will appear after being approved. To assist you in your review, refer to the following guidelines to be sure your review will be approved. 

  1. Use your personal experiences. Your review can be about specific features or experiences you had with the product.
  2. Be detailed. Tell other customers what you used the product for and how it worked for a specific project.
  3. You can always compare products with other products of a similar type. 
  4. Include all relevant details about how you used the product(s) for specific projects. For example, let other users know what type of environment you were in or what weather (if any) you experienced, why this product worked, or what could be improved in those conditions.
  5. Please avoid references to availability, prices, and shipping under specific products, as these things are subject to change. Contact us directly and we will address any questions about these concerns immediately. 

Comment rules that (if violated) mean your review will be rejected:

  1. Do not use offensive or vulgar language.
  2. Do not insult other customers.
  3. Include more than one word in your review.
  4. Don't include personal information! If you would like to contact us directly with your address or phone number, use the Contact Us form. 

In addition, by posting a comment, you agree that no Comments submitted by you to the Site will violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s). You further agree that no Comments submitted by you to the Site will be or contain libelous or otherwise unlawful, abusive or obscene material. You are and shall remain solely responsible for the content of any Comments you make.

 

Email Policies

RefrigiWear’s email marketing is permission based. If you received a mailing from us, our records indicate that (a) you have expressly shared this address for the purpose of receiving information in the future ("opt-in"), or (b) you have registered or purchased or otherwise have an existing relationship with us. We respect your time and attention by controlling the frequency of our mailings. 

How can you stop receiving email from us?

Each email sent contains an easy, automated way for you to cease receiving email from us, or to change your expressed interests. If you wish to do this, simply follow the SafeUnsubscribe links at the end of any promotional e-mail from RefrigiWear. 

How do we protect your privacy and use information?

We use appropriate security measures to protect against the loss, misuse and alteration of data used by our system. RefrigiWear will never share, sell, or rent individual personal information with anyone for their promotional use without your advance permission or unless ordered by a court of law. Information submitted to us is only available to employees managing this information for purposes of contacting you or sending you emails based on your request for information.

Product Information 

The RefrigiWear products displayed at the Site are available to all countries except Italy, Germany, Switzerland and Austria. The prices displayed at the Site are quoted in U.S. Dollars.

Colors

We have made every effort to display as accurately as possible the colors of our products that appear at the Site. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.

Indemnification

You agree to defend, indemnify and hold RefrigiWear harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the Site.

Miscellaneous

Unless otherwise specified, this Site and the Contents thereof are displayed solely for the purpose of promoting RefrigiWear's products and services. This Site is controlled and operated by RefrigiWear from its offices in Dahlonega, Georgia.

 
 

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